In our Special Topics series, we look closely at data collected through our National Housing Survey®, Mortgage Lender Sentiment Survey®, and customized research to explore specific trends, challenges, and opportunities facing consumers and mortgage lenders in today's housing market.
Consumers Open Up About Homeownership and Rental Education
January 6, 2022
As part of the Q2 2021 National Housing Survey, we asked both homeowners and renters about the information they're most interested in as they prepare for, and embark on, the homeownership and mortgage journey, as well as the information sources most useful to them.
Mortgage Lenders Opine on How to Best Address the Homeownership Gap
November 17, 2021
At Fannie Mae, we know that homeownership is one of the most effective ways to improve the financial, social, and emotional well-being of individuals, families, and communities. However, for decades, low- and moderate-income people in the United States have struggled to make gains in homeownership.
The Pandemic's Impact on Mortgage Digitization and Homebuyer Satisfaction
July 15, 2021
As part of Fannie Mae's Q1 2021 National Housing Survey, consumers reported a preference for a mix of digital and in-person resources, depending on the task, and once again expressed satisfaction with the mortgage process, despite the challenges presented by the pandemic.
Mortgage Lenders Cite Business Process Streamlining and Talent Management as Top Business Priorities
July 12, 2021
For three consecutive years, lenders have cited business process streamlining, talent management and leadership, and consumer-facing technology as their top business priorities.
Lenders Report on Remote Work Productivity and Post-pandemic Workplace Plans
April 20, 2021
While a majority of lenders reported that working remotely improved productivity and lowered operating costs, post-pandemic, most lenders indicated a preference to employ a hybrid model utilizing a mix of remote and in-office workforces.