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Housing Perspectives

July 15, 2021

Tim McCallum
Tim McCallum

Vice President, Single-Family Customer Management Solutions

Jenney Shen
Jenney Shen

Vice President, Single-Family Customer Management Solutions

As part of Fannie Mae's Q1 2021 National Housing Survey, consumers reported a preference for a mix of digital and in-person resources, depending on the task, and once again expressed satisfaction with the mortgage process, despite the challenges presented by the pandemic.

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