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Current News and Announcements

March 24, 2020
Fannie Mae Provides Assistance to Help Renters Impacted by COVID-19 Stay in Their Apartments

March 18, 2020
Fannie Mae Assistance Options for Homeowners Impacted by COVID-19

March 17, 2020
Fannie Mae Announces the Results of its Fifteenth Reperforming Loan Sale Transaction

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Perspectives

Desmond Smith

Mortgage Lenders Weigh in on Customer Acquisition and Retention Strategies, Now and Looking Forward

February 4, 2020

by Desmond Smith, Senior VP and Chief Customer Officer, Single-Family

Fannie Mae's Mortgage Lender Sentiment Survey® (MLSS) captured feedback from nearly 200 senior mortgage executives to learn about how they plan to respond to challenges associated with their current and future customer-retention and customer-acquisition strategies.

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