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Press Release

Fannie Mae Publishes Final Duty to Serve Underserved Markets Plan

December 18, 2017

Plan expands on Fannie Mae's ongoing work to help lower-income families across America access safe, affordable, and sustainable housing

Alicia Jones


WASHINGTON, DC – Fannie Mae (FNMA/OTC) today published its final Duty to Serve Underserved Markets Plan to address the needs of America’s most challenging housing markets. The Plan is informed by public input and feedback from the Federal Housing Finance Agency (FHFA), and complements Fannie Mae's ongoing efforts to bring innovative affordable housing solutions to market in a safe and sound manner. Fannie Mae’s Duty to Serve Underserved Markets Plan is available on the company’s Duty to Serve webpage and

"This is an important milestone in Fannie Mae's ongoing efforts to improve access to mortgage financing and create affordable housing opportunities for people of modest means across the country. Our Plan will use analysis, testing, innovative partnerships, and loan purchases to serve markets that need help the most," said Jeffery Hayward, Executive Vice President and Head of Multifamily, Fannie Mae. "We are excited to expand on our mission to make affordable housing options available to Americans in all markets and enhance our efforts to identify solutions to the tough challenges that underserved markets face."

Fannie Mae's Duty to Serve Underserved Markets Plan is focused on improving the availability of home financing for very low- to moderate-income families in three underserved markets:

  • Manufactured Housing – Exploring financing options for one of the largest affordable housing opportunities
  • Affordable Housing Preservation – Helping keep established affordable properties available as low-cost housing alternatives
  • Rural Housing – Supporting the financing of housing for targeted high-needs rural regions and populations

Fannie Mae is committed to addressing the country's difficult housing challenges and looks forward to working with its partners to do more to support underserved markets and provide access to safe, affordable, and sustainable homes. 

To learn more about Fannie Mae's Duty to Serve Underserved Markets Plan and what the company is doing to make housing more accessible, visit Fannie Mae's Duty to Serve webpage.

Fannie Mae helps make the 30-year fixed-rate mortgage and affordable rental housing possible for millions of Americans. We partner with lenders to create housing opportunities for families across the country. We are driving positive changes in housing finance to make the home buying process easier, while reducing costs and risk. To learn more, visit and follow us on