Disaster Help for Homeowners
Fannie Mae offers a wide range of disaster assistance to homeowners with a Fannie Mae-owned loan.
Mortgage Servicers – Our mortgage servicers are the first line of defense, with the ability to provide immediate loan payment relief lasting up to a year, followed by a loan modification that aims to keep monthly payments similar to the pre-disaster amount. Homeowners should contact their servicer immediately after a disaster.
Fannie Mae's disaster recovery counseling can help eligible homeowners navigate the broader financial impacts of disaster and the challenging recovery process with a team of HUD-approved housing counselors offering:
- A needs assessment and personalized recovery plan
- Help requesting financial relief from FEMA, insurance, mortgage servicers, and other sources
- Web resources and ongoing guidance from experienced disaster relief advisors
Homeowners can call 855-HERE2HELP (855-437-3243) to access disaster recovery counseling or other available resources. Our disaster recovery counseling is operated by MMI's Project Porchlight program.
Visit our consumer website for housing resources, including details on disaster relief.
Mortgage products are available for disaster-related needs, such as our HomeStyle® Renovation mortgage for repairs or resiliency upgrades or MH Advantage® to finance weather-resistant, modern manufactured housing. Ask your lender for more information.
Our comprehensive support for residents and communities comes from our passion for service and giving, but we can’t do it alone. We thank our many partners who help us create better outcomes in the face of disaster.