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Here to Help Renters

Renters: We’re here to help you

Fannie Mae is working to provide relief for the millions of renters who’ve been impacted during this difficult time. You can count on us for the latest updates and accurate information. Explore this page for helpful resources, tips, and information about state and local resources for tenant protection and relief programs.

Renters Resource Finder 

There is help available to you during these uncertain times. If your building is financed through Fannie Mae, you have access to the Disaster Response NetworkTM for some extra support, including:

  • Access to HUD-approved housing counselors.
  • Federal and state housing assistance information.
  • Guidance on unemployment benefits, nutritional assistance, and any other available programs.
  • Nonlegal support in communicating with landlords.
  • Assistance with FEMA and insurance claims after a natural disaster.

To find out if your building is financed by Fannie Mae, use the Renters Resource Finder.

Simply enter your building’s address, including city, state, and ZIP code.

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Communication is key: Starting a conversation with your landlord 

If you are a renter living in an apartment or other multifamily rental housing with five or more units and you're facing financial challenges as a result of COVID-19 (coronavirus), we want to help. Talk to your landlord to find out what housing assistance options might be available. Here are some tips that can help you reach an understanding:

Be candid about your situation. Share how your income has been affected.

Mention any resources and assistance options you’ve found.

Ask about payment arrangements, such as a temporary rent reduction.

Explain how your family would be impacted by being evicted.

Keep any email and text conversations and make notes of when you spoke in person.

Remember that your landlord may also be experiencing challenges during this time.

Try to communicate your situation clearly but also calmly.

What is the CDC Order?

On July 31, 2021, the Centers for Disease Control and Prevention (CDC) Order, called the “Temporary Halt in Residential Evictions to Prevent the Further Spread of COVID-19,” is set to expire. Under the CARES Act, if you are a renter in a property with a mortgage backed by Fannie Mae or Freddie Mac and are facing eviction for nonpayment of rent, you must be given at least 30 days’ notice to vacate the property. If you are experiencing financial hardship due to COVID and are unable to pay rent on time contact your landlord or use Fannie Mae’s Renter Resource Finder tool to find applicable resources.

Learn more about the effort to support renters and landlords

Our new app provides relief options and resources for renters.

HUD Discrimination Complaint Page

File a discrimination complaint with HUD if you believe you were evicted because of race, color, religion, sex (including sexual orientation and gender identity), disability, familial status, or national origin.

Disclaimer: Fannie Mae makes no representations, warranties or promises for, and disclaims any express or implied warranties related to, the contents or third-party web sites.