Here to Help Renters
Renters: We’re here to help you
Fannie Mae is working to provide relief for the millions of renters who’ve been impacted during this difficult time. You can count on us for the latest updates and accurate information. Explore this page for helpful resources, tips, and information about state and local resources for tenant protection and relief programs.
There is help available to you during these uncertain times. If your building is financed through Fannie Mae, you have access to the Disaster Response NetworkTM for some extra support, including:
- Access to HUD-approved housing counselors.
- Federal and state housing assistance information.
- Guidance on unemployment benefits, nutritional assistance, and any other available programs.
- Nonlegal support in communicating with landlords.
- Assistance with FEMA and insurance claims after a natural disaster.
If you are a renter living in an apartment or other multifamily rental housing with five or more units and you're facing financial challenges as a result of COVID-19 (coronavirus), we want to help. Talk to your landlord to find out what housing assistance options might be available. Here are some tips that can help you reach an understanding:
Be candid about your situation. Share how your income has been affected.
Mention any resources and assistance options you’ve found.
Ask about payment arrangements, such as a temporary rent reduction.
Explain how your family would be impacted by being evicted.
Keep any email and text conversations and make notes of when you spoke in person.
Remember that your landlord may also be experiencing challenges during this time.
Try to communicate your situation clearly but also calmly.
What is the CDC Order?
On March 29, 2021, the Centers for Disease Control and Prevention (CDC) Order, called the “Temporary Halt in Residential Evictions to Prevent the Further Spread of COVID-19,” was extended until June 30, 2021. Single-family and multifamily renters who meet the Order’s requirements, including the requirement to provide a specific declaration to their landlord under penalty of perjury, may claim the Order’s protections if they have been financially impacted by COVID-19 and can no longer afford to pay some or all of their rent. Learn more about the effort to support renters and landlords here.
The Department of Housing and Urban Development’s response to COVID-19.
Our new app provides relief options and resources for renters.
File a discrimination complaint with HUD if you believe you were evicted because of race, color, religion, sex (including sexual orientation and gender identity), disability, familial status, or national origin.
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