Training

Learning Center image The Housing Finance Institute® (HFI™) provides access to a wide range of training to help you do business with Fannie Mae, including HFI InDepth virtual classrooms, HFI Spotlight webinars, and HFI OnDemand eLearning courses, job aids, and FAQs.

Applications & Tools

For additional application training, see each application page:

Our Training Methods

HFI OnDemand - Just-In-Time Learning

Training when you need it. No registration necessary. Organized by mortgage function.

HFI InDepth - Virtual Classroom

Register for a live virtual class that emphasizes learner participation. Fee applies.

HFI Spotlight - Webinars

Register for a free live webinar on current policy updates, technology application changes, and other Fannie Mae initiatives.

Upcoming HFI Live Sessions

Help Borrowers Using the 7-Step Call Flow

Need help discussing loss mitigation options with borrowers? Our new course is designed to assist servicers in their customer interactions by incorporating the KYOCC 7-Step Call Flow.

What's New

Focus Area Training