HFI OnDemand - Just-In-Time Learning
Training when you need it. No registration necessary. Organized by mortgage function.
Register for a live virtual class that emphasizes learner participation. Fee applies.
Register for a free live webinar on current policy updates, technology application changes, and other Fannie Mae initiatives.
|Title||Date & Time||Type|
|Collateral Underwriter User Interface Basic Training||Click link for dates||Spotlight|
|Collateral Underwriter User Interface Advanced Training||Click link for dates||Spotlight|
|Efficient and Effective Use of Collateral Underwriter||Click link for dates||Spotlight|
|Collateral Underwriter Score and Message Training||Click link for dates||Spotlight|
|HomeStyle Energy Mortgage Overview for Lenders||Click link for dates||Spotlight|
|Bank vs. Book! Reconciling Actual/Actual Custodial Accounts||Coming Soon||InDepth|
|Know Your Options Customer CARE Call Flow & Script Training new||Sept. 7 at 3 pm ET||Spotlight|
|Know Your Options Customer CARE Call Flow & Script Training new||Sept. 8 at 11 am ET||Spotlight|
|Fannie Mae UCD Collection Service User Training and Demo||Sept. 8 at 3 pm ET||Spotlight|
|Fannie Mae UCD Collection Service User Training and Demo||Sept. 15 at 1 pm ET||Spotlight|
Learn more about the transformational redesign of the loss mitigation process at the next Know Your Options Customer CARE Call Flow & Script Training webinar, available 3 p.m. ET Wednesday, Sept. 7, and 11 a.m. ET Thursday, Sept. 8.
We are introducing two new resources to help you stay informed about changes to servicing policy. For a summary of key updates in this Servicing Guide Announcement, view the video presented by Bill Cleary, Vice President of Single-Family Servicing Policy & Solutions, or check out the Guide Update Presentation.
Updated to include the most recent application enhancements, which further simplifies executing mandatory, best efforts and SET commitments.