Servicing Training

The Servicing Training page provides Fannie Mae training on servicing processes, applications, and best practices. Training solutions include on-demand eLearning courses, online presentations, application demos, job aids, and FAQs.

What's New

  • New SMDU UI Training Courses Available

    Learn how you can use the SMDU UI to evaluate loans for a variety of loan modification programs, short sales, Mortgage Release, and perform case management activities. Each course is 10 minutes or less and will teach you how to Evaluate for a Workout, Record Trial Payments, Close a Case and many other functionalities.

  • New Bankruptcy and Foreclosure Course for Servicers

    Bankruptcy and foreclosure cases can be complex, and we want to make it as simple as possible for you to comply with our guidelines. Check out the new self-paced Bankruptcy and Foreclosure course within the Introduction to Servicing Elearning Series.