Training related to servicing your Fannie Mae loans.
Training on topics related to Investor Reporting
|Investor Reporting Reconciliation Job Aids|
|Remitting and Reporting Short Sale Job Aid|
|SURF Job Aids|
|SURF Internet Settings|
|Completing the Shortage/Surplus Reconciliation for Reporting Period Form 472 – Schedule 3|
|Completing the Reconciliation of Interest Rate/Pass-Through Rate Form 473A – Schedule 2|
|Completing the Reconciliation of Mortgage Portfolio Form 473 – Schedule 1|
|Detailed Reporting Trial Balance (DRTB) Job Aid|
|Message Manager Job Aids (MESSAGE MANAGER AS-IS)|
|Cash Remittance System User Guide|
|Fannie Mae Connect Page|
|Future Changes to Investor Reporting Page|
|Future Changes to Investor Reporting - Customer Transition Guide and New Reports Specifications Document Overview|
|Introducing a New Investor Reporting Process Presentation|
|Future Changes to Investor Reporting - Process Requirements Training|
|Investor Reporting and Remitting Calendar|
|HSSN Delinquent Loan Reporting and Reclassification Timeline|
Training on topics related to loss mitigation, workout options, and default related legal services
|HomeSaver Solutions Network (HSSN) Job Aids|
|Early Delinquency Counseling Job Aid|
|Broker Price Opinions (BPOs) and the Valuation Process Job Aid|
|Processing a Fannie Mae Principal Reduction Modification Job Aid|
|Retrieving Fannie Mae's Response for Short Sale, Mortgage Release and Bid Instructions Valuations Job Aid|
|Completing and Submitting the Servicer Selection Form (Form 200)|
Training that will help you with our technology applications. Our training is also listed on each application page.
This new eLearning course is designed for new servicers and/or current servicers.
This course explains a four step process to manage loss mitigation. Updated with the current Loan Workout Hierarchy and resources to help you get the best possible outcome for your borrower and Fannie Mae.