We offer information and resources related to servicing Fannie Mae-owned or Fannie Mae-securitized one- to four-unit mortgage loans.

Most Popular

Sign-Up for Email Updates

Update in 90 Seconds >>

Watch Bill describe the December Servicing Guide Update.

Help & Training

Related Links

Delegation of Authority

Technology Applications & Tools

See Technology Solutions tab for full list.

Lender Announcements & Letters

Servicing Guide

Access Fannie Mae’s servicing requirements using the links below or go to

Guide Forms & Legal Docs

Borrower Solutions & Default Management

Other Resources

Servicer Performance & Incentives

Learn more about our Servicer Total Achievement and Rewards (STAR) Program.

What's New

Frequently Asked Questions

Fannie Mae Changes to Investor Reporting

All servicers are reminded of the temporary moratorium on post-delivery servicing transfers with effective dates in February and March 2017. Concurrent servicing transfers are not affected.

Investor Reporting

Spanish Resources