Find resources to support your multilingual and non-English speaking customers.
Under the guidance of the Federal Housing Finance Agency (FHFA) and in coordination with Freddie Mac, we intend to implement recently published fallback language recommended by the Alternative Reference Rate Committee (ARRC) for adjustable rate mortgages (ARMs) and offer SOFR-based hybrid ARM products.
November changes streamline requirements related to canceling property insurance and flood insurance when Fannie Mae acquires a property, establish anti-money laundering activity reporting requirements, and more.
For a summary of key updates in this Servicing Guide Announcement, view the executive overview by Malloy Evans, Chief Credit Officer for Single-Family.
Access a list of servicing related policy updates and communications.
Access the Guide via the link below or AllRegs.com.
See a list of Guide forms and legal documents available to you.
See our Servicer Total Achievement and Rewards (STAR) Program.
We offer a wide range of training opportunities.
Keep up with the latest FAQs.
See investor reporting requirements and resources.
Find resources to prevent delinquency and manage default.