Find resources to support your Spanish speaking customers.
Bankruptcy and foreclosure cases can be complex, and we want to make it as simple as possible for you to comply with our guidelines. Check out the new self-paced Bankruptcy and Foreclosure course within the Introduction to Servicing Elearning Series.
The Servicing Guide was updated on Apr. 10 to expand insurance loss proceeds requirements, clarify servicer responsibilities after a disaster event, update foreclosure fees for certain states, and more.
For a summary of key updates in this Servicing Guide Announcement, view the executive overview provided by Carlos Perez, Chief Credit Officer for Single-Family.
Access a list of servicing related policy updates and communications.
Access the Guide via the link below or AllRegs.com.
See a list of Guide forms and legal documents available to you.
See our Servicer Total Achievement and Rewards (STAR) Program.
We offer a wide range of training opportunities.
Keep up with the latest FAQs.
See investor reporting requirements and resources.
Find resources to prevent delinquency and manage default.