Servicing

We offer information and resources related to servicing Fannie Mae-owned or Fannie Mae-securitized one- to four-unit mortgage loans.

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Spanish Resources

Find resources to support your Spanish speaking customers.

Technology Applications & Tools

See Technology tab for full list.

What's New

  • Two new eLearnings for Investor Reporting new

    Learn how modifications affect investor reporting and how to resolve failed business rules and hard rejects with our new courses. Click the Investor Reporting tab on the link above to get started.

  • Loan Servicing Data Utility (LSDU) is live! new

    Introducing LSDU, a self-service tool offering servicers solutions for simplifying investor reporting and data exceptions. With near-real time data and improved accuracy, LSDU will save servicers time and transform business workflows. Get registered and learn more at LSDU for additional resources.

  • Fannie Mae Modification Interest Rate Adjustment Update

    This Exhibit provides the new Fannie Mae Modification Interest Rate required for all Fannie Mae conventional mortgage loan modifications.

Lender Announcements & Letters

Access a list of servicing related policy updates and communications.

Servicing Guide

Access the Guide via the link below or AllRegs.com.

Guide Forms & Legal Docs

See a list of Guide forms and legal documents available to you.

Servicer Performance & Incentives

See our Servicer Total Achievement and Rewards (STAR) Program.

Help & Training

We offer a wide range of training opportunities.

Frequently Asked Questions

Keep up with the latest FAQs.

Investor Reporting

See investor reporting requirements and resources.

Workout Options

Find resources to prevent delinquency and manage default.