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Access the Guide via AllRegs or the PDF versions below.
Fannie Mae requirements, procedures, and documents for servicing mortgage loans from the time the mortgage loan becomes delinquent or default is deemed to be reasonably foreseeable (imminent) through the default management process. Provides tools and resources for servicers to use for: early intervention with the borrower, workout options to avoid foreclosure proceedings, and if necessary, managing default-related legal services.
Servicers must submit an REOgram via Fannie Mae's Asset Management Network within 24 hours of a foreclosure sale, or within 24 hours of the date the servicer accepts a Mortgage Release.
Provides details for the upcoming Cash Remittance System release, effective Monday April 21, 2014.
Fannie Mae is updating the modification terms for mortgage loans with pre-modified mark-to-market LTV ratios less than 80%. It supersedes and replaces SVC-2013-28, Fannie Mae Standard Modification and Streamlined Modification Updates, in its entirety. This Announcement also updates requirements related to the Evaluation Notice, solicitation letter, and Trial Period Plan.
The Fannie Mae Servicer Total Achievement and Rewards (STAR) Program supports the industry by establishing a transparent and formal framework to recognize our servicing partners for their competency, capacity, and overall performance.