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What's New

  • Disaster-Affected Homeowners Receive Expanded Support

    Announcing Fannie Mae’s Disaster Response Network™: a comprehensive case-management service for disaster-affected homeowners with Fannie Mae-backed mortgage loans. Homeowners may access this program, a supplement to the post-disaster mortgage relief options currently offered, by visiting Know Your Options or by calling 1-800-2FANNIE.

  • Servicing Guide Updates

    These updates were made in November: short sale and Mortgage Release requirements simplified; timelines for outbound call attempts, sending breach letters, and ordering initial property inspections clarified; and more.

  • Key Servicing Announcement SVC-2018-08 Updates

    For a summary of key updates in this Servicing Guide Announcement, view the executive overview provided by Carlos Perez, Chief Credit Officer for Single Family.

Lender Announcements & Letters

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Servicing Guide

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Guide Forms & Legal Docs

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