Access Fannie Mae’s servicing requirements using the links below or go to AllRegs.com.
Need help discussing loss mitigation options with your customers? Our new HFI OnDemand course is designed to assist servicers in their customer interactions by incorporating the KYOCC 7-Step Call Flow.
The Inquiry Reponse Tool (IRT) will be updated May 23 to include increased character limits, an update to the bulk upload process, and email notification changes.
The Fannie Mae Servicer Total Achievement and Rewards (STAR) Program supports the industry by establishing a transparent and formal framework to recognize our servicing partners for their competency, capacity, and overall performance.
Reports are now available through Fannie Mae Connect.