Servicing

We offer information and resources related to servicing Fannie Mae-owned or Fannie Mae-securitized one- to four-unit mortgage loans.

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Sept Guide Update

Hurricane Relief

Find helpful resources including latest news, FAQs, and model scripts.

Spanish Resources

Find resources to support your Spanish speaking customers.

Technology Applications & Tools

See Technology tab for full list.

What's New

Lender Announcements & Letters

Access a list of servicing related policy updates and communications.

Servicing Guide

Access the Guide via the link below or AllRegs.com.

Guide Forms & Legal Docs

See a list of Guide forms and legal documents available to you.

Servicer Performance & Incentives

See our Servicer Total Achievement and Rewards (STAR) Program.

Help & Training

We offer a wide range of training opportunities.

Frequently Asked Questions

Keep up with the latest FAQs.

Investor Reporting

See investor reporting requirements and resources.

Workout Options

Find resources to prevent delinquency and manage default.