Access Fannie Mae’s servicing requirements using the links below or go to AllRegs.com.
Learn more about the transformational redesign of the loss mitigation process at the next Know Your Options Customer CARE Call Flow & Script Training webinar, available 11 a.m. ET Thursday, July 7.
This update contains policy changes related to the retirement of delinquency counseling requirements for community lending mortgage loans, termination of the Fannie Mae HAMP modification, foreclosure title costs, servicing requirements for FL acquired properties, property insurance reimbursement, Mortgage Release, and a miscellaneous revision.
The Fannie Mae Servicer Total Achievement and Rewards (STAR) Program supports the industry by establishing a transparent and formal framework to recognize our servicing partners for their competency, capacity, and overall performance.
Reports are now available through Fannie Mae Connect.