Servicing

We offer information and resources related to servicing Fannie Mae-owned or Fannie Mae-securitized one- to four-unit mortgage loans.

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What's New

  • Servicing Guide Updates new

    The Servicing Guide was updated on Feb. 13 to provide changes related to foreclosure time frames and compensatory fee requirements previously communicated in Announcement.

  • Fannie Mae Modification Interest Rate Adjustment Update new

    This Exhibit provides the new Fannie Mae Modification Interest Rate required for all Fannie Mae conventional mortgage loan modifications.

  • Top FAQs for borrower-initiated MI termination using SMDU

    Borrower-initiated mortgage insurance (MI) termination is now simplified to save both time and cost without adding risk. Effective Jan. 1, servicers are encouraged to implement MI termination policy based on Original Value; MI termination policy based on Current Value, coming Mar. 1; however, implementation is required by Sept. 1, 2019.

Lender Announcements & Letters

Access a list of servicing related policy updates and communications.

Servicing Guide

Access the Guide via the link below or AllRegs.com.

Guide Forms & Legal Docs

See a list of Guide forms and legal documents available to you.

Servicer Performance & Incentives

See our Servicer Total Achievement and Rewards (STAR) Program.

Help & Training

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Frequently Asked Questions

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Investor Reporting

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Workout Options

Find resources to prevent delinquency and manage default.