Watch Bill describe the October Servicing Guide Update.
Access Fannie Mae’s servicing requirements using the links below or go to AllRegs.com.
Learn more about the transformational redesign of the loss mitigation process at the next Know Your Options Customer CARE Call Flow & Script Training webinar, available 1 p.m. ET Thursday, Nov. 3, and 11 a.m. ET Friday, Nov. 4.
This update contains policy changes related to remitting duplicate MI premium refunds, protecting property interest after a foreclosure sale, clarification of non-recoverable expenses related to reinstatements and payoffs, Form 190 updates, and servicing eMortgages.
The Fannie Mae Servicer Total Achievement and Rewards (STAR) Program supports the industry by establishing a transparent and formal framework to recognize our servicing partners for their competency, capacity, and overall performance.
Reports are now available through Fannie Mae Connect.