How to Become a Fannie Mae Customer

Doing business with Fannie Mae -- whether you sell loans for cash or pool loans into mortgage-backed securities -- can increase your company's profitability, help manage your liquidity, reduce your risk, and provide benefits to borrowers.

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Want to Learn More About the Approval Process?

Are You a Current Seller/ Servicer Ready to Deliver Additional Loan Types?

Existing Fannie Mae customers can also request approval to deliver additional loan types (second mortgages, HomeStyle® renovation mortgages, Texas Section 50 (a)(6) mortgages, co-op share loans, and eMortgages) to us. Please contact your Fannie Mae Account Team to get more information.

Looking to Become a Listing Agent or Vendor?

  • Supplier Registration Page

    For information on applying to become a Fannie Mae listing agent, appraiser, repair contractor, eviction attorney, maintenance company, or closing agent/title company, visit our Supplier Registration page.

At Fannie Mae, we value our customers. Our team of experts, located nationwide, will partner with you to understand your strategic business objectives and personally guide you through every step of the application process to become a Fannie Mae customer. We look forward to doing business with you!

To get started, please follow the steps below. You may also view our detailed roadmap, which includes a description of the process and an estimated timeline.

Review our requirements with the Path to Approval Toolkit.


Take the Path to Approval Self-Assessment Tutorial. Note: The Seller/Servicer Application is available when you complete the tutorial.

Fill out the application and e-mail it to A Fannie Mae sponsor will contact you within 48 hours of receiving it to begin the application process.

Work with your Fannie Mae sponsor to determine your eligibility and readiness to become a customer.

Submit documentation supporting your application. Part of the application process includes submitting your operational procedures for review.

When your company is approved as a customer, a Fannie Mae Customer Account Manager will contact you to discuss your company's goals and objectives.

Complete the setup process and learn to use our technology to sell and/or service loans. We also provide personalized support and guidance as you make your first deliveries to Fannie Mae.