Watch Jenise describe the July Servicing Guide Update.
See Also: Previous Policy Videos
This update simplifies servicing by providing preservation procedures for properties that secure delinquent loans; clarifying inspection requirements for delinquent loans; adding and updating repair descriptions and reimbursement limits for preservation work; allowing electronic signatures on inspection reports; providing photo examples of properly completed preservation work; and more.
This part describes the processes and procedures required when doing business with Fannie Mae. It includes the following subparts: Contractual Obligations, Getting Started with Fannie Mae, Maintaining Fannie Mae Seller/Servicer Status, Setting Up Servicer Operations.
This part describes how to administer an escrow account to manage taxes, assessments, and insurance requirements.
This part contains information on mortgage loan payment processing, remitting, accounting and reporting.
This part contains information on providing solutions to borrowers. It includes the following subparts: Assisting the Borrower with Property-Related Issues and Legal Actions, Assisting a Borrower Who is Facing Default or in Default.
This part describes default-related legal services, bankruptcy, foreclosure proceedings, and acquired properties.
This part contains reference materials to support this Servicing Guide.