Watch Jenise describe the May Servicing Guide Update.
See Also: Previous Policy Videos
This update helps to simplify servicing and make it easier to do business with Fannie Mae. Updates include alignment with Consumer Financial Protection Bureau mortgage servicing rules; simplified escrow waiver evaluations; revised post-bankruptcy mortgage loan modification incentive fee calculations and Form 629 submission timelines; and improved review process for servicers involved with agreements with government insurers or guarantors.
This Exhibit provides the new Fannie Mae Standard Modification Interest Rate required for all Fannie Mae conventional mortgage loan modifications, excluding Fannie Mae HAMP Modifications.
This part describes the processes and procedures required when doing business with Fannie Mae. It includes the following subparts: Contractual Obligations, Getting Started with Fannie Mae, Maintaining Fannie Mae Seller/Servicer Status, Setting Up Servicer Operations.
This part describes how to administer an escrow account to manage taxes, assessments, and insurance requirements.
This part contains information on mortgage loan payment processing, remitting, accounting and reporting.
This part contains information on providing solutions to borrowers. It includes the following subparts: Assisting the Borrower with Property-Related Issues and Legal Actions, Assisting a Borrower Who is Facing Default or in Default.
This part describes default-related legal services, bankruptcy, foreclosure proceedings, and acquired properties.
This part contains reference materials to support this Servicing Guide.