Contact Us

Our customers are our priority. We're here to help find solutions for your success.

Contact Information by Group

Remember: Email is not a secure communication method; do not send Social Security numbers or financial account information via email.

Help with Your Mortgage Loan

Your mortgage servicer is your best resource for help with your mortgage loan. However, here are some other options for consumers from Fannie Mae:

Fannie Mae-approved lenders, servicers, or vendors should view the Single-Family and Multifamily Business Contacts page

HomePath Properties

If you have a question about how Fannie Mae sells its homes or have an issue with a property you are interested in purchasing, please contact us. Email the Consumer Resource Center or call 800-2FANNIE (800-232-6643). Get more information on HomePath.com.

Career Opportunities

Find all details on how to seek employment with Fannie Mae.

Becoming a Fannie Mae Supplier

Information on applying to become a potential Fannie Mae Appraiser, Real Estate Broker, Listing Agent, Repair Contractor, Eviction Attorney, Closing Agent/Title Company, or other REO Professional.

Fannie Mae's Mortgage Fraud Program

Information and resources about how to prevent and detect mortgage fraud whether perpetrated by a borrower, a lender, or another person or institution.

Investor Relations

Information for investors and potential investors in Fannie Mae's common stock, about the company's financial performance, and about disciplined management of credit risk and interest rate risk.

  • Email Investor Relations or call 800-2FANNIE (800-232-6643), Option 3, for more information.

Fixed Income Marketing

Provides information to investors and potential investors about Fannie Mae fixed-income securities.

Mortgage Backed Securities

Information about Fannie Mae securities and their ability to fit a wide range of needs for MBS investors.

Multifamily Business

Information about Fannie Mae's financing options on rental housing with five or more units or apartments.

Single-Family Business

Information about Fannie Mae's products and services for single-family mortgage lenders.

Technology/Customer Contact Center

Provides product information and technical assistance on Fannie Mae's technology tools.

  • For support related to all Single-Family technology, call 800-2FANNIE (800-232-6643), Option 1, then Option 1.
  • For support related to all Multifamily technology, call 800-2FANNIE (800-232-6643), Option 2, then Option 1.
  • See Single-Family and Multifamily Technology Support for details

Information Security

Access Fannie Mae's Information Security resources.

Locations

Fannie Mae is headquartered in Washington, DC and operates regional offices in Virginia, Plano, Atlanta, Chicago, Los Angeles, Philadelphia, Maryland, Massachusetts, New York and California.

   

Headquarters
Washington, DC
Midtown Center
1100 15th Street, NW
Washington, DC 20005

   
 

Herndon, VA
Herndon OB 1 & 2
13100 Worldgate Drive
Herndon, VA 20170

Reston, VA
Reston Crescent (RCR)
12000 Sunrise Valley Drive
Reston, VA 20191

Reston, VA
Reston Technology Center (RTC)
11600 American Dream Way
Reston, VA 20190

 
   

Plano, TX
Granite Park VII
5600 Granite Pkwy
Plano, TX 75024

   

Atlanta, GA
1075 Peachtree Street NE
Suite 1600
Atlanta, GA 30309

Chicago, IL
One South Wacker Drive
Suite 1400
Chicago, IL 60606-4667

Los Angeles, CA
707 Wilshire Boulevard
Los Angeles, CA 90017

Philadelphia, PA
1700 Market Street
Suite 3100
Philadelphia, PA 19103

Urbana, MD
Urbana Technology Center
9107 Bennett Creek Boulevard
Frederick, MD 21704

 

Boston, MA
265 Franklin Street
10th Floor, Unit 1003
Boston, MA 02110

New York, NY
780 Third Avenue, 30th Floor
New York, NY 10001

San Francisco, CA
100 Pine Street, Suite 2400
San Francisco, CA 94111