Spanish speaking borrowers represent one of the largest growing segments of the mortgage market. These Spanish Language Resources for Servicers can help you serve this market.
This page consolidates Spanish versions of many loan servicing documents such as the monthly mortgage statement, servicing transfer notice, borrower solicitation letters for foreclosure avoidance, and loan modification agreements, plus links to many other helpful mortgage resources — all in one place.
Use our sample Frequently Asked Questions for Borrowers about Spanish and English Language Documents
to help borrowers understand that the servicing of their mortgage loan will be conducted in English, and encourage them to work with a trusted advisor fluent in both English and Spanish. It also tells borrowers where to find additional resources (such as the CFPB's Spanish language website) and HUD approved Housing Counselors.
Important Note: There may be legal issues involved in servicing mortgage loans in a language other than English. You should consult legal counsel about any federal, state or local laws that may apply to your business and the use of these materials.
General Mortgage Servicing Information for Your Spanish-Speaking Borrowers
|Frequently Asked Questions for Borrowers about Spanish and English Language Documents
||English / Spanish|
Spanish Translations of Routine Servicing Documents
Spanish Translations of Borrower Notices Regarding Disaster Assistance
Spanish Translations of Borrower Notices Regarding Delinquency and Workout Options
Spanish Translations of Loan Modification Agreements and Adverse Action Notice