Servicing

Access information and resources related to servicing Fannie Mae-owned or Fannie Mae-securitized one- to four-unit mortgage loans.

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Borrower Solutions & Default Management

  • Delinquency/Default Prevention & Management

    Fannie Mae requirements, procedures, and documents for servicing mortgage loans from the time the mortgage loan becomes delinquent or default is deemed to be reasonably foreseeable (imminent) through the default management process. Provides tools and resources for servicers to use for: early intervention with the borrower, workout options to avoid foreclosure proceedings, and if necessary, managing default-related legal services.