Servicing

We offer information and resources related to servicing Fannie Mae-owned or Fannie Mae-securitized one- to four-unit mortgage loans.

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Watch Bill describe the February Servicing Guide Update.

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Servicing Guide

Access Fannie Mae’s servicing requirements using the links below or go to AllRegs.com.

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Learn more about our Servicer Total Achievement and Rewards (STAR) Program.

What's New

  • Changes to Valuation Costs Line Items in LoanSphere Invoicing new

    To align with recently updated valuation guidelines, we have added new Valuation Costs line items to LoanSphere Invoicing.

  • We're Simplifying Servicing for our customers! new

    Across the servicing lifecycle, we're working to simplify the process for our customers.

  • Servicing Guide Updates new

    This update makes changes to simplify servicing, reduce operational cost and risk for servicers, and increase data accuracy. Updates include relieving servicers of the responsibility to pay for HOA, condo, or co-op fees for acquired properties; elimination of transaction type 80 reporting requirements; flexible use of IRS form 4506-T or 4506T-EZ for workout options; and changes to maintaining seller/servicer eligibility.

Frequently Asked Questions

Fannie Mae Changes to Investor Reporting

All servicers are reminded of the temporary moratorium on post-delivery servicing transfers with effective dates in February and March 2017. Concurrent servicing transfers are not affected.

Investor Reporting

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