Servicing

We offer information and resources related to servicing Fannie Mae-owned or Fannie Mae-securitized one- to four-unit mortgage loans.

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August Guide Update

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Servicing Guide

Access Fannie Mae’s servicing requirements using the links below or go to AllRegs.com.

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What's New

  • Servicing Guide Updates new

    This update simplifies servicing by streamlining the Selling and Servicing Guides; changing seller/servicer fidelity bond and omissions insurance requirements; updating whole loan ARM margin calculations; and more.

  • Key Servicing Announcement SVC-2017-07 Updates new

    For a summary of key updates in this Servicing Guide Announcement, view the executive overview provided by Carlos Perez, Chief Credit Officer for Single Family.

Frequently Asked Questions

Investor Reporting

Spanish Resources

Find resources to support your Spanish speaking customers—all in one place.

Servicer Performance & Incentives

Learn more about our Servicer Total Achievement and Rewards (STAR) Program.