Watch Bill describe the February Servicing Guide Update.
Access Fannie Mae’s servicing requirements using the links below or go to AllRegs.com.
Learn more about our Servicer Total Achievement and Rewards (STAR) Program.
Across the servicing lifecycle, we're working to simplify the process for our customers.
This update makes changes to simplify servicing, reduce operational cost and risk for servicers, and increase data accuracy. Updates include relieving servicers of the responsibility to pay for HOA, condo, or co-op fees for acquired properties; elimination of transaction type 80 reporting requirements; flexible use of IRS form 4506-T or 4506T-EZ for workout options; and changes to maintaining seller/servicer eligibility.
Several technology applications were updated to support Fannie Mae Changes to Investor Reporting as of Feb. 14, eliminating the need for reporting MBS security balances to Fannie Mae, among other updates.
All servicers are reminded of the temporary moratorium on post-delivery servicing transfers with effective dates in February and March 2017. Concurrent servicing transfers are not affected.
Find resources to support your Spanish speaking customers—all in one place.