Access Fannie Mae’s servicing requirements using the links below or go to AllRegs.com.
Fannie Mae requirements, procedures, and documents for servicing mortgage loans from the time the mortgage loan becomes delinquent or default is deemed to be reasonably foreseeable (imminent) through the default management process. Provides tools and resources for servicers to use for: early intervention with the borrower, workout options to avoid foreclosure proceedings, and if necessary, managing default-related legal services.
This course outlines some of the more common mistakes made when entering a case into Workout Profiler and what you can do to prevent those mistakes.
This job aid provides operational instructions based on servicing policies. Servicers are expected to review and comply with the information outlined in the job aid.
This update contains policy changes related to requirements for post-foreclosure bankruptcy filings, MBS reclassification requirements, updates to the application of HAMP Incentives, changes to Form 181, and miscellaneous revisions; as well as a reminder of the July 7th Servicing Notice.
The Fannie Mae Servicer Total Achievement and Rewards (STAR) Program supports the industry by establishing a transparent and formal framework to recognize our servicing partners for their competency, capacity, and overall performance.