Watch Jenise describe the November Servicing Guide Update.
Access Fannie Mae’s servicing requirements using the links below or go to AllRegs.com.
Learn more about our Servicer Total Achievement and Rewards (STAR) Program.
Access Spanish-language servicing documents to help you serve borrowers.
To support the Feb. 1, 2017 transition to the new investor reporting policies, we are hosting monthly forums to provide details about what is changing and why, answer questions, and discuss best practices. All customers are encouraged to attend.
All servicers are reminded of the temporary moratorium on post-delivery servicing transfers with effective dates in February and March 2017. Concurrent servicing transfers are not affected.
Find resources to support your Spanish speaking customers—all in one place.