Training related to servicing your Fannie Mae loans.
Training on topics related to Investor Reporting
|Investor Reporting Reconciliation Job Aids|
|Remitting and Reporting Short Sale Job Aid|
|SURF Job Aids|
|SURF Internet Settings|
|Completing the Shortage/Surplus Reconciliation for Reporting Period Form 472 – Schedule 3|
|Completing the Reconciliation of Interest Rate/Pass-Through Rate Form 473A – Schedule 2|
|Completing the Reconciliation of Mortgage Portfolio Form 473 – Schedule 1|
|Detailed Reporting Trial Balance (DRTB) Job Aid|
|Message Manager Job Aids (MESSAGE MANAGER AS-IS)|
|Cash Remittance System User Guide|
|Fannie Mae Connect Page|
|Future Changes to Investor Reporting Page|
|Future Changes to Investor Reporting - Customer Transition Guide and New Reports Specifications Document Overview|
|Introducing a New Investor Reporting Process Presentation|
|Future Changes to Investor Reporting - Process Requirements Training|
|Investor Reporting and Remitting Calendar|
|HSSN Delinquent Loan Reporting and Reclassification Timeline|
Training on topics related to loss mitigation, workout options, and default related legal services
|HomeSaver Solutions Network (HSSN) Job Aids|
|Early Delinquency Counseling Job Aid|
|Broker Price Opinions (BPOs) and the Valuation Process Job Aid|
|Processing a Fannie Mae Principal Reduction Modification Job Aid|
|Retrieving Fannie Mae's Response for Short Sale, Mortgage Release and Bid Instructions Valuations Job Aid|
|Completing and Submitting the Servicer Selection Form (Form 200)|
Training that will help you with our technology applications. Our training is also listed on each application page.
This course explains a four step process to manage loss mitigation. Updated with the current Loan Workout Hierarchy and resources to help you get the best possible outcome for your borrower and Fannie Mae.
This self-paced course is designed for servicers and anyone new to the mortgage industry. Brush-up on the mortgage life cycle and administrative tasks associated with the mortgage loan.