Servicing Management Portal

Fannie Mae's new Servicing Management Portal technology application provides users with the ability to view key reports, stay up to date on news and announcements, and utilize a new document management utility.

Manage My Account

If account is locked or deactivated, or you forgot your user ID, contact your Technology Manager administrator.

Reset My Password

Users: Update Password/Profile

Admins: Manage Applications/Users


Related Applications

New Users: How to Register Round Icon

  • To register, contact your company's Technology Manager administrator. Only admins have the ability to set up and manage application access for users. Once registered, you can set up your password and update your personal profile via Technology Manager. Learn More

Help & Training

Learn More About STAR Program

  • Fannie Mae STAR Program

    The Fannie Mae Servicer Total Achievement and Rewards (STAR) Program supports the industry by establishing a transparent and formal framework to recognize our servicing partners for their competency, capacity, and overall performance.

What's New

  • New 24x7 Technology Support

    Our Technology Support Center is now open 24 hours a day, 7 days a week! We never stop serving you, while providing best-in-class technology solutions.

Release Notes

User Help

Have a question? Access the page below to contact the Technology Support Center for help.

Technology Terms & Conditions