Servicing Management Portal

Fannie Mae's new Servicing Management Portal technology application provides users with the ability to view key reports, stay up to date on news and announcements, and utilize a new document management utility.

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Learn More About STAR Program

  • Fannie Mae STAR Program

    The Fannie Mae Servicer Total Achievement and Rewards (STAR) Program supports the industry by establishing a transparent and formal framework to recognize our servicing partners for their competency, capacity, and overall performance.

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Note: If your account is locked or deactivated, contact your Technology Manager or PAM administrator.


Every day, 24 hours a day. Note that system upgrades or enhancements may impact availability. Watch for postings for exceptions.