Servicing Management Default Underwriter™ (SMDU™) is a groundbreaking workout Decisioning tool for servicers that delivers certainty, speed, and savings in loss mitigation. SMDU supports different workout types, including repayment plans, a variety of loan modification programs, standard short sale, and Mortgage Release™.

In addition, SMDU is used by servicers for borrower-initiated conventional Mortgage Insurance (MI) Termination activities, including evaluating borrowers for mortgage insurance termination based on Original Value and/or Current Value and ordering a valuation.

Upcoming Outage

SMDU UI will be unavailable from 10 p.m. ET Friday, April 19 to 12 p.m. ET Saturday, April 20, due to the SMDU Version 7.21 implementation. Please do not submit any transactions during this timeframe as they will be rejected.

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Technology Terms & Conditions

Learn More About SMDU

New Users - How to Register

SMDU User Interface (UI) Loss Mitigation Resources

Use your SMDU UI credentials to access the user guide.

SMDU in the News

Mortgage Servicers Using SMDU*

*This is a partial list.
  • See list below (click More)

    • Amarillo National Bank
    • Arvest Bank
    • Associated Bank
    • Banco Popular de Puerto Rico (BPPR)
    • Bank of Hawaii
    • Central Mortgage Company
    • Citizens One Home Loans
    • C.U. Mortgage Services, Inc.
    • Ditech Financial LLC
    • Dovenmuehle Mortgage, Inc.
    • Fidelity Bank
    • Flagstar Bank
    • LifeStore Bank
    • Nationstar Mortgage
    • Nationwide Advantage Mortgage Company
    • Navy Federal Credit Union
    • PHH Mortgage
    • PrimeWest Mortgage Corporation
    • Quicken Loans
    • Regions Bank d.b.a. Regions Mortgage
    • Residential Credit Solutions, Inc.
    • RoundPoint Mortgage Servicing Corporation
    • Santander
    • Seterus, Inc.
    • Standard Mortgage Corporation
    • State Bank of Lincoln
    • U.S. Bank

SMDU Technology Providers

  • See list below (click More)

    • AltiSource
    • BackInTheBlack LLC
    • Black Knight Financial Services, Inc.
    • CoreLogic, Inc.
    • CSC
    • eMason
    • Fiserv
    • Grid Financial Services

Release Notes

SMDU UI Training

Coming Soon! New Interactive training videos on the SMDU UI-LM functionality.

Borrower-Initiated MI Termination Resources

Use your SMDU UI credentials to access the user guide