SURF

Servicer's Reconciliation Facility (SURF™) allows Fannie Mae servicers to report and view loan-level portfolio data, as well as download rejected data and upcoming ARM rate reduction and loan maturity notifications.

Manage My Account

If account is locked or deactivated, or you forgot your user ID, contact your Technology Manager administrator.

Reset My Password

Users: Update Password/Profile

Admins: Manage Applications/Users

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Related Applications

A New Way for Application Users to Access Help Exclamation Point

The Help Center available within our Fannie Mae applications has been retired and replaced by our new Technology Support page. This new page describes how to contact us via phone or web chat, and includes a link to search for help online. We hope this will make it easier for you to seek assistance or information regarding your Fannie Mae technology application(s).

New Users: How to Register Round Icon

  • To register, contact your company's Technology Manager administrator. Only admins have the ability to set up and manage application access for users. Once registered, you can set up your password and update your personal profile via Technology Manager. Learn More

Help & Training

SURF-Related Reports

Reports are now available through Fannie Mae Connect.

What's New

  • Introducing a Simpler Way to Connect

    We are launching a new Fannie Mae Connect portal, which will consolidate a variety of Fannie Mae information and data in a single location - making it easier to do business with us. Phase 1 is available Nov. 20, 2015.

User Help

Have a question? Access the page below to contact the Customer Contact Center for help.

Technology Terms & Conditions