Servicer Expense Reimbursement

LoanSphere Invoicing™ (formerly Black Knight Invoice Management tool) allows Fannie Mae servicers to submit qualified expenses associated with Fannie Mae loans for reimbursement.

See Availability

Related Applications

New Users: How to Register

To set up a new account, email Black Knight Financial Services (BKFS) using the link below. BKFS will contact you with next steps.

Help and Training

Questions?

On June 1, 2015, Fannie Mae launched the Inquiry Response Tool portal to improve our ability to respond and track inquiries related to expense reimbursement claims.

Post Payment Documentation Request Portal

The Post Payment Documentation Request portal allows servicers to upload requested documentation on paid expense reimbursements, particularly in circumstances where potential financial harm has been identified.

What's New

  • LoanSphere Service Date Requirements Coming Nov. 1

    Effective Nov. 1 in LoanSphere Invoicing, servicers will need to include service dates for the majority of expenses requested for reimbursement.

  • LoanSphere Invoicing enhancements

    Effective April 30, LoanSphere Invoicing will feature new line item mapping capabilities, auto-population of referral date for foreclosure attorney fee, PSR updates, and more.

Reimbursement Updates

Click on the links below for upcoming changes, new implementations, and reminders on LoanSphere line items, best practices, and other submission processes.

Release Notes

Direct Deposit Resources

Policy Guidelines

Servicers are responsible for being up to date on policies before submitting requests for reimbursement of expenses. For additional guidelines regarding expenses, refer to the Fannie Mae Servicing Guide.