Servicer Expense Reimbursement

LoanSphere Invoicing™ (formerly Black Knight Invoice Management tool) allows Fannie Mae servicers to submit qualified expenses associated with Fannie Mae loans for reimbursement.

See Availability

Related Applications

New Users: How to Register

To set up a new account, email Black Knight Financial Services (BKFS) using the link below. BKFS will contact you with next steps.

Help and Training


On June 1, 2015, Fannie Mae launched the Inquiry Response Tool portal to improve our ability to respond and track inquiries related to expense reimbursement claims.

Policy Guidelines

Servicers are responsible for being up to date on policies before submitting requests for reimbursement of expenses. For additional guidelines regarding expenses, refer to the Fannie Mae Servicing Guide.

What's New

  • LoanSphere Invoicing enhancements

    Effective April 30, LoanSphere Invoicing will feature new line item mapping capabilities, auto-population of referral date for foreclosure attorney fee, PSR updates, and more.

  • Servicer Expense Reimbursement Job Aid Updates

    Updated topics include claim status, property preservation, required documentation, attorney fees and legal costs, property inspections, and changes to line items.

Release Notes

Claim Status

After submitting your claim, you can check your claim status at any time in the "Status" section of the application. See the link below for definitions.

Direct Deposit Resources