Updated to reflect upcoming outages, including that Invoice Management will be unavailable 7 p.m. ET Saturday, Dec. 5 to 9 a.m. ET Sunday, Dec. 6.
The Servicer Expense Reimbursement Job Aid has been updated. This Job Aid provides some operational instructions based on servicing policies.
Servicers with questions related to expense reimbursement claims or registration can email the team below.
Servicers are responsible for being up to date on policies before submitting requests for reimbursement of expenses. For additional guidelines regarding expenses, refer to the Fannie Mae Servicing Guide.