Updated to reflect upcoming outages, including that the Asset Management Network (AMN), Loss Mitigation Valuation portal (LMV), and SMDU will be unavailable Saturday, Aug. 15 and 22. Also notes an outage to the File Transfer Portal Friday, Aug. 7 to Saturday, Aug. 8.
Servicers with questions related to expense reimbursement claims or registration can email the team below.
Servicers are responsible for being up to date on policies before submitting requests for reimbursement of expenses. For additional guidelines regarding expenses, refer to the Fannie Mae Servicing Guide.