HARP Consumer Outreach Materials

Resources support lender and servicer outreach efforts to homeowners eligible for the Home Affordable Refinance Program (HARP).

Materials Guide

HARP solicitation materials are for the use of Fannie Mae-approved lenders and servicers only. All usage of these materials must comply with the terms and conditions detailed in the document below:

Related Links

Fannie Mae has created a variety of solicitation materials to make it easier for Fannie Mae-approved lenders and servicers to reach out to HARP-eligible borrowers. Each piece can be customized to include your company's logo, contact information, and the specific borrower’s loan information. Also, you have the option to use co-branded versions which include your company and Fannie Mae’s logo. Before using these materials, please review the Guide for Using HARP Consumer Solicitation Materials for important instructions, terms and conditions, marketing tips and more.

For General Use (Current Servicer, New Servicer, HARP Lender/Non-Servicer)

Use these materials for HARP-eligible homeowners regardless of your relationship to the borrower.


Use these materials for HARP-eligible homeowners and customize with information specific to the borrower, such as current loan number, current loan balance, etc.