eTransfers

 eTransfers allows you to import and download servicing transfer request transactions for additions, updates, and deletions, as well as validate loan-level data and view transactions.

Manage My Account

If account is locked or deactivated, or you forgot your user ID, contact your Technology Manager administrator.

Reset My Password

Users: Update Password/Profile

Admins: Manage Applications/Users


A New Way for Application Users to Access Help Exclamation Point

The Help Center available within our Fannie Mae applications has been retired and replaced by our new Technology Support page. This new page describes how to contact us via phone or web chat, and includes a link to search for help online. We hope this will make it easier for you to seek assistance or information regarding your Fannie Mae technology application(s).

New Users: How to Register Round Icon

  • To register, contact your company's Technology Manager administrator. Only admins have the ability to set up and manage application access for users. Once registered, you can set up your password and update your personal profile via Technology Manager. Learn More

Help & Training

User Help

Have a question? Access the page below to contact the Customer Contact Center for help.

Technology Terms & Conditions