If account is locked or deactivated or you forgot your user ID, contact your Technology Manager administrator.
HomeSaver Solutions Network (HSSN)
HSSN allows servicers to submit Fannie Mae loss mitigation workout cases via the Internet, as well as report delinquencies each month via Delinquency Reporting. The use of the Loss Mitigation module is required for submitting workout cases to Fannie Mae.
REO Notifications allow loan servicers and REO vendors to submit and report on activities related to the foreclosure and disposition of REO properties.
Updated to reflect upcoming outages, including that SMDU will be unavailable 10 p.m. ET Friday, Oct. 2 to 5 p.m. ET Sunday, Oct. 4.
Describes updates to the Asset Management Network (AMN) scheduled for the weekend of Aug. 15, 2015.
Over the weekend of Aug. 8, 2015, FTP will be updated to include many technical improvements that will make the application more robust and efficient but should be relatively transparent to users.
Monday through Saturday from 8 a.m. to 10 p.m. ET. Note that system upgrades or enhancements may impact availability. Watch for postings of exceptions.
Servicers can use this tool to change and manage multiple loans at one time and to access Freddie Mac's Imminent Default Indicator (IDI), which is a statistical model that predicts the likelihood of a loan at risk of becoming seriously delinquent or that default is imminent.