HomeSaver Solutions Network (HSSN)
HSSN allows servicers to submit Fannie Mae loss mitigation workout cases via the Internet, as well as report delinquencies each month via Delinquency Reporting. The use of the Loss Mitigation module is required for submitting workout cases to Fannie Mae.
REO Notifications allow loan servicers and REO vendors to submit and report on activities related to the foreclosure and disposition of REO properties.
Updated to reflect upcoming outages, including that SMDU will be unavailable 10 p.m. Friday, April 17 to 11:59 p.m. ET Sunday, April 19.
Note: If your account is locked or deactivated, contact your Technology Manager or PAM administrator.
Monday through Saturday from 8 a.m. to 10 p.m. ET. Note that system upgrades or enhancements may impact availability. Watch for postings of exceptions.
Servicers can use this tool to change and manage multiple loans at one time and to access Freddie Mac's Imminent Default Indicator (IDI), which is a statistical model that predicts the likelihood of a loan at risk of becoming seriously delinquent or that default is imminent.