Servicers should submit expense reimbursement requests via the link below. Vendors may continue to use AMN.
HomeSaver Solutions Network (HSSN)
HSSN allows servicers to submit Fannie Mae loss mitigation workout cases via the Internet, as well as report delinquencies each month via Delinquency Reporting. The use of the Loss Mitigation module is required for submitting workout cases to Fannie Mae.
REO Notifications allow loan servicers and REO vendors to submit and report on activities related to the foreclosure and disposition of REO properties.
Provides assistance to servicers processing expense reimbursement claims.
Servicers must submit an REOgram via Fannie Mae's Asset Management Network within 24 hours of a foreclosure sale, or within 24 hours of the date the servicer accepts a Mortgage Release.
Monday through Saturday from 8:00 a.m. to 10:00 p.m. ET. Note that system upgrades or enhancements may impact availability. Watch for postings of exceptions.
Servicers can use this tool to change and manage multiple loans at one time and to access Freddie Mac's Imminent Default Indicator (IDI), which is a statistical model that predicts the likelihood of a loan at risk of becoming seriously delinquent or that default is imminent.