Learn more about the transformational redesign of the loss mitigation process at the next Know Your Options Customer CARE
Call Flow & Script Training webinar, available 3 p.m. ET Wednesday, Sept. 7, and 11 a.m. ET Thursday, Sept. 8.
We are introducing two new resources to help you stay informed about changes to servicing policy. For a summary of key updates
in this Servicing Guide Announcement, view the video presented by Bill Cleary, Vice President of Single-Family Servicing Policy
& Solutions, or check out the Guide Update Presentation.