Access information and resources to service Multifamily loans, including business process support for loan activity, delinquency, and security reporting

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Loan Documents

Guide Forms and Exhibits

Lender Notifications


Payoff Calculator


  • Servicing Guide Updates new

    This update contains policy changes related to updates to the Investor Reporting requirements, retirement of the Fannie Mae Non-Eligible List, and a miscellaneous revision.

Learning Center


Supporting Tools

  • Defeasance Calculator

    Provides an indicative estimate of the cost of Fannie Mae defeasance using current or user defined interest rates. Availability: Monday through Friday, 8:00 a.m. to 8:00 p.m. eastern time (except on Fannie Mae observed holidays).