Multifamily eServicing is an Internet platform which replaces traditional Investor Reporting and Delinquency Reporting performed by the MORNET Servicing Support System® (MSSS®) and the Early Warning System, respectively. Upon registration, users are granted the ability to access monthly Lender Reports, perform monthly loan activity reporting, update delinquency information, and report monthly pass through activity (also known as "MBS call-in") on Mortgage-Backed Securities (MBS).

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If account is locked or deactivated, or you forgot your user ID, contact your Technology Manager administrator.

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eServicing Application: Unavailable the weekend of October 15 and October 22 Exclamation Point

Beginning at 12:00 a.m. ET on Saturday, October 15, 2016 and also on October 22, 2016 the eServicing application (including Payoff Calculator and DEWS) will be unavailable. Transactions may not be processed during this time. The application will be up and running at 8:00 a.m. respectively on Monday, October 17th and October 24th at which time normal eServicing processing will resume.

New Users: How to Register Round Icon

  • To register, contact your company's Technology Manager administrator. Only admins have the ability to set up and manage application access for users. Once registered, you can set up your password and update your personal profile via Technology Manager. Learn More

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Have a question? Access the page below to contact the Technology Support Center for help.