Servicing Guide

Published December 12, 2018

F-4-01: References to Fannie Mae's Website (09/18/2018)

This topic contains a list of documents that are referenced in this Guide and posted on Fannie Mae's website. The servicer must obtain the documents listed below from Fannie Mae's website (or any successor site).

Document Name Location
Allowable Foreclosure Attorney Fees Exhibit
Allowable Bankruptcy Attorney Fees Exhibit
Appeal and Independent Dispute Resolution Processes
Approved Mortgage Insurers and Related Identifiers
Asset Management Network (AMN)
Bankruptcy Cramdown Template
CRS User Guide
Elimination/Rescission Request Template
Evaluation Notices
Fannie Mae Guide Forms
Fannie Mae Legal Documents
Fannie Mae Single-Family Reverse Mortgage Loan Servicing Manual
Fannie Mae Standard Modification Interest Rate
Flex Modification Solicitation Cover Letters
Forbearance Exception Request Template
Foreclosure Time Frames and Compensatory Fee Allowable Delays Exhibit
HomeSaver Solutions™ Network
Independent Dispute Resolution Retainer Agreement
Investor Reporting Manual
Lender Record Information
Property Preservation Matrix and Reference Guide
Requirements for Document Custodians
Standard ARM Plan Matrix
STAR Reference Guide
Valuation Management System (VMS)
VMS User Setup Template
VMS Valuation Order Template

Related Announcements

The following table provides references to Announcements that are related to this topic.


Issue Date

Announcement SVC-2018-06 September 18, 2018
Announcement SVC-2018-04 June 13, 2018
Announcement SVC-2018-01 February 14, 2018
Announcement SVC-2017–01 January 18, 2017
Announcement SVC–2016–07 August 17, 2016
Announcement SVC–2015–07

May 20, 2015