Servicing Guide

Published July 10, 2019

E-2.1-02: Confirming Bankruptcy Information (11/12/2014)

Once the servicer determines that a borrower has filed bankruptcy, it must obtain confirmation and note in its bankruptcy tracking system all of the information shown in the following table.

Bankruptcy information the servicer must confirm and document in its file

Borrower’s name.

Bankruptcy case number.

Date of filing.

Chapter under which the bankruptcy was filed.

Court that has jurisdiction over the case.

Name of the presiding bankruptcy judge.

Within two weeks of a borrower filing for bankruptcy, the servicer must check its records for the mortgage loan to determine whether a previous bankruptcy has been filed. See E-2.3-01, Identifying Abusive Filers for additional information.

Related Announcements

The following table provides references to Announcements that are related to this topic.

Announcements Issue Date
Announcement SVC-2017-08 September 13, 2017