MBS News and Announcements

Contact Us at Our New Number: 800-2FANNIE

Starting today, March 14, 2016, we’re making it as simple as possible to contact us – just call 800-2FANNIE (800-232-6643). The new, simplified system replaces multiple phone numbers, including the MBS Investor Helpline, Investor Relations Helpline, Debt Investors Helpline, and Credit Securities Helpline.

To reach the Fixed-Income Marketing team for questions related to securities and disclosures, select option 2 on the main menu.

The following external phone numbers have been replaced by 800-2FANNIE:

  • 800-BEST-MBS/800-237-8627
  • 888-BOND-HLP/888-266-3457
  • 202-752-7115

To ensure minimal customer disruption, current numbers will remain available for a period of time.

For questions, please contact the Fannie Mae Fixed-Income Investor Helpline at 800-2FANNIE, option 2 or via e-mail.

Originally published: 03/14/16