For questions, please contact Fannie Mae's Investor Help Line at 1-800-232-6643 or by e-mail.
Fannie Mae is proud to be the market leader in single-family residential mortgage credit risk management. As the largest credit risk manager in the industry, we have built a comprehensive approach to credit risk management aided by cutting-edge analytical tools and grounded in cohesive end-to-end processes. We stand side-by-side with our credit risk investors and strive to provide the greatest possible transparency into the tools and processes that make us the industry standard-setter. Here, learn about what we do and how we do it.
See our industry-leading processes
Demo our industry-leading, cutting-edge tools
Fannie Mae’s cutting-edge credit risk management tools mitigate losses throughout the loan lifecycle. See our demos here:
The most widely-used automated underwriting system in the industry, DU® automates Fannie Mae’s credit policy to help improve the overall loan manufacturing process
Unique to the industry, 100 percent of the single-family and condo loans we acquire are evaluated through our proprietary appraisal risk assessment tool to help provide greater certainty on property values
Servicing Management Default Underwriter™
Fannie Mae's proprietary default management tool automates the underwriting of loss mitigation decisions, driving consistency across servicers and improved outcomes for borrowers
Property Valuation and Analytics
Fannie Mae's comprehensive hands-on property management process focuses on minimizing loss severities by maximizing sales prices and supporting neighborhood stabilization
Gain confidence in our approach
View Fannie Mae's credit risk sharing third-party due diligence results in one easy-to-access location.Learn more