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Privacy Statement

Thank you for visiting our Web site. Privacy is an important issue for our visitors, and Fannie Mae takes privacy seriously. Please review our fanniemae.com/eFannieMae.com privacy statement. The statement describes the types of personally and non-personally identifiable information Fannie Mae collects from visitors to http://www.fanniemae.com and http://www.efanniemae.com. The statement also describes how we use this information, and to whom and under what circumstances we disclose this information. This privacy statement only applies to information collected through fanniemae.com or eFannieMae.com. This statement does not apply to information collected by other third-party companies that are linked from the Fannie Mae Web sites.

The Collection of Information on Fanniemae.com/eFannieMae.com

When visitors access fanniemae.com or eFannieMae.com, Fannie Mae may automatically collect non-personally identifiable information about them. Such information may include, among other things:

  • the links visitors use to arrive at fanniemae.com or eFannieMae.com,
  • the domain and host from which visitors access the Internet,
  • the type of Web browser that visitors use,
  • the type of operating system in use,
  • IP addresses, and
  • the number and frequency of visitors who visit various pages of our site.

Fannie Mae only collects personally identifiable information about you when you voluntarily submit it to us. For example, we may ask for information about you if you:

  • register for a service or event,
  • apply for a job at Fannie Mae,
  • send an e-mail to Fannie Mae with a comment or seek an answer to a question, and
  • subscribe to a Fannie Mae newsletter, e-mail alert or other subscription service.

Use of Information

Fannie Mae may use non-personally identifiable information collected from visitors to fanniemae.com or eFannieMae.com to:

  • conduct reviews of our site,
  • guide decisions about the development of fanniemae.com or eFannieMae.com,
  • provide an enhanced online experience for our visitors, or
  • identify, on an aggregate basis, general trends that may, for example, assist us in determining how to work with lenders to provide a wider array of products.

We may use personally identifiable information collected from visitors to fanniemae.com or eFannieMae.com for any of the following purposes, including:

  • answering visitors' questions,
  • providing services, newsletters, and other information that visitors specifically request or register for through our Web site,
  • developing and improving fanniemae.com or eFannieMae.com,
  • protecting the security and integrity of fanniemae.com or eFannieMae.com,
  • for internal business purposes, or
  • as permitted by law.

Disclosure of Information

Fannie Mae may transfer or otherwise disclose the information we collect from visitors to our Web sites to contractors, consultants, and other service providers, if the disclosure will enable that party to perform a business, professional, or technical support function for the visitor or for us. Some examples of how we might disclose information include when:

  • we use service providers to offer customized search capabilities,
  • we ask service providers to help provide services and information upon a visitor's request,
  • we use service providers to improve the performance of fanniemae.com or eFannieMae.com (we require these service providers by contract to keep confidential any personally identifiable information visitors provide on fanniemae.com or eFannieMae.com),
  • we may share personally identifiable information with appropriate parties that are involved in an event or provide a service that you request through fanniemae.com or eFannieMae.com,
  • protecting against or preventing actual or potential fraud, claims, or other liability,
  • providing information to regulatory authorities, law enforcement agencies or in connection with an investigation on a matter related to public safety (as permitted by law), or
  • required to do so by law.

We do not sell any personally identifiable information that you provide by entering information on or by visiting fanniemae.com or eFannieMae.com. Fannie Mae does not sell or disclose any personally identifiable information to third parties for marketing purposes.

Business Users on eFannieMae.com

The fanniemae.com/eFannieMae.com privacy statement does not apply to information provided to us by business entities, even if the information is transmitted to us through the Web site. If you are a business user and use our Web sites or any of our business applications in the course of your business with us, information you submit to our Web sites or the business applications will be governed by our agreements with you and may be used and disclosed in the same manner as information we receive outside of this Web site. We will only use and disclose such information in accordance with all applicable laws.

Cookies

A "cookie" is a small text file that is placed on the hard drive of a visitor's computer. We use cookies for several purposes, such as:

  • to provide better service and a more effective Web site,
  • to facilitate interaction with visitors' browsers,
  • to collect non-personally identifiable data,
  • to recognize visitors when they return to fanniemae.com or eFannieMae.com, and,
  • to enable visitors to save data to view later. To view stored data at a later time, however, visitors must generally access fanniemae.com or eFannieMae.com from the same personal computer that they used to provide the data.

Most browsers are initially set to accept cookies to store information. You are always free to decline cookies, but in doing so you may not be able to use certain features on fanniemae.com or eFannieMae.com. Even if you decline cookies, you will still be able to browse the Web sites. Please refer to the help section of your Internet browser for additional details about working with cookies.

Advertising

Fannie Mae may use pixels, or transparent GIF files, to help manage online advertising. These GIF files may be provided by a contractor, such as an advertiser or agency, or service provider working with us. These files enable us to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements visitors to our Web site see. The information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or e-mail address.

Other Web Sites/Linked Third Parties

Fanniemae.com and eFannieMae.com may contain links to third-party Web sites. Our privacy statement does not apply to these linked sites. In addition, we do not endorse and are not responsible for the privacy practices or content of any of the linked sites. We generally have no control over the way in which the sponsors of the third-party sites collect and use information. Therefore, we recommend that you review the posted privacy statements on any Web site you visit.

Security

We maintain physical, electronic, and procedural safeguards to maintain the confidentiality, security, and integrity of visitors' personally identifiable information. Although we strive to maintain the highest standards of security and privacy, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. Fannie Mae cannot guarantee or warrant the security of any information visitors transmit to us via the Internet.

Legal Disclosure

The fanniemae.com/eFannieMae.com privacy statement is subject to the qualifications and conditions described in fanniemae.com's Legal Disclosure (for information submitted to fanniemae.com) and eFannieMae.com's Legal Disclosure (for information submitted to eFannieMae.com).

Changes

Fannie Mae reserves the right to revise or change the terms of the fanniemae.com/eFannieMae.com privacy statement in the future to reflect modifications to our site. Please check this statement periodically for any changes and our current practices. Whenever the statement is updated, the date of the update will appear at the bottom of this page.

Canceling an E-Mail Subscription/Service

You may cancel an e-mail subscription or service or update your personal information by accessing the subscription page and following the instructions on that page.

Contacting Fannie Mae

If you have any questions regarding the fanniemae.com/eFannieMae.com privacy statement, please feel free to contact us via e-mail.



Last Revised: March 17, 2009