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Single-Family Business
Regional Offices
Fannie Mae's regional offices in Philadelphia, Atlanta, Dallas, Chicago, and Pasadena serve as day-to-day contacts for Fannie Mae lenders regarding single-family selling and servicing issues, as well as technology business solutions.
Cash Commitment Window
1-800-752-1080
Pricing quotes, cash commitments for fixed- and adjustable-rate mortgages, standard and negotiated commitments, pair-offs, extensions, and other delivery requests.
Single-Family Delivery and Custody Help Line
1-800-940-4646
Cash and Fannie Mae Mortgage-Backed Securities (MBS) loan delivery questions.
Technology
1-877-722-6757
Support related to originating and underwriting technology, including Desktop Originator® or Desktop Underwriter®.
Fannie Mae Resource Center
1-800-732-6643
Information and home-buyer education referral service
for consumers.
Fannie Mae Trading Desk
Fannie Mae MBS purchases, sales, and funding; bid indications.
Trading: 1-800-752-0257
Funding: 1-800-752-4233
Yield Hotline
1-800-752-7020
Yield and pricing information for both fixed- and adjustable-rate cash mortgage products.
Documents On CallTM
1-800-303-1037
Fannie Mae's faxback service for obtaining general, single-family, and multifamily information, affordable housing and technology updates, Selling and Servicing forms, approved project listings, Lender Letters, and Guide Announcements.
Because e-mail is not a secure communication method, please do not send Social Security numbers or financial account information.
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Last Revised: March 30, 2007
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